A Shop Where Everyone Feels Welcome
65% of our customers are women. That did not happen because of a marketing campaign. It happened because we explain what is going on with your car in plain language, we never condescend, and we only recommend repairs that are actually needed. We show you the old parts. We email you photos. We answer every question. Some of our customers have been coming here for 30 years.
How we work
Before any work, we email you an inspection report with photos. We explain what is wrong in plain English and tell you what needs attention now and what can wait. You decide what gets fixed. Ask any question you have, and we will take the time to answer it.
What our customers say
PLACEHOLDER: Customer quote 1, awaiting approval
PLACEHOLDER: Customer quote 2, awaiting approval
Questions People Ask
Will you explain what is wrong in plain language?
Yes. We explain the problem in everyday language and email you an inspection report with photos before any work. Ask us to explain anything that is unclear.
Will I be pressured into repairs?
No. We only recommend repairs your car needs, explain what can wait, and let you decide what gets fixed. We do no work without your approval.
Can I see the old parts?
Yes. We show you the old parts and explain what went wrong. Tell us when you bring the car in that you would like to see them.
Talk to Top Shop Automotive
177 S Patterson Ave, Santa Barbara
Monday to Friday, 8 AM to 5 PM.
Closed for lunch from 12:30 to 2 PM. Closed weekends.